Alice

National Client Engagement Lead

Alice is the National Client Engagement Lead at Bespoke Behaviour and the first point of contact for participants, families, and referrers. She leads the intake and onboarding experience, ensuring every introduction to Bespoke is smooth, supportive, and easy to navigate.

She guides people through the early stages of their journey, managing enquiries, assessing eligibility, and coordinating onboarding, while ensuring the right information is captured to support efficient, high-quality service delivery.

Alice is known for meeting people where they are. She takes the time to understand individual circumstances and explains services clearly and transparently, helping reduce barriers and build confidence from the outset.

Working closely with families, support coordinators, and stakeholders, Alice builds strong relationships and connects participants with the services that best meet their needs, setting them up for success from day one.

Warm, personable, and solutions-focused, Alice is passionate about delivering a high-quality client experience and strengthening Bespoke’s commitment to person-centred, accessible, and consistent practice.